Privacy Policy

Introduction

BuildSight Diagnostics ("we," "us," "our," or "Company") operates the website scurrowsrestore.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using this website, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We collect information in several ways to provide and improve our diagnostic and restoration services for property managers and facility directors.

Contact and Inquiry Information

When you submit a contact form, request a diagnostic consultation, or send us an email inquiry, we collect information such as:

• Your name and title
• Email address and phone number
• Company or property name and location
• Details about your building's condition or specific deterioration concerns
• Any additional information you voluntarily provide

Automatic Collection and Cookies

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website and exit pages
• Device type and operating system
• General geographic location (city/region level)

We may use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies are small files stored on your device. You can control cookie settings through your browser preferences; however, disabling cookies may affect site functionality.

Analytics and Performance Data

We may use analytics tools to track website performance, user behavior, and traffic patterns. This data helps us improve our diagnostic content, troubleshooting guides, and user experience. Analytics data is typically aggregated and does not identify you personally.

How We Use Your Information

BuildSight Diagnostics uses the information we collect for the following purposes:

• Service Delivery: Responding to your inquiries, scheduling diagnostic consultations, and providing tailored restoration recommendations
• Communication: Sending you updates about our services, diagnostic insights relevant to your property type, and follow-up information
• Website Improvement: Analyzing user behavior to enhance our diagnostic guides, troubleshooting sections, and technical content
• Marketing and Outreach: With your consent, sharing relevant industry updates, case studies, and educational content about building deterioration and restoration
• Compliance and Safety: Maintaining records to comply with legal obligations and ensuring the integrity of our diagnostic and safety certification claims
• Fraud Prevention: Protecting against unauthorized access and ensuring the security of our systems

Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with trusted third parties in the following circumstances:

• Service Providers: We may engage contractors, hosting providers, and analytics partners who process data on our behalf under strict confidentiality agreements
• Legal Compliance: If required by law, court order, or government request, we may disclose information to comply with legal obligations
• Business Transfers: If BuildSight Diagnostics is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Safety and Protection: We may disclose information if necessary to protect the rights, privacy, safety, or property of our Company, users, or the public

Any third-party processors we engage are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

• Contact and Inquiry Data: Retained for up to three years to maintain service history and support follow-up consultations
• Cookies and Analytics Data: Typically retained for up to 12 months
• Communication Records: Retained for as long as necessary to fulfill your request and comply with legal obligations

You may request deletion of your data at any time, subject to legal retention requirements. If you wish to delete your information, please contact us using the details provided below.

Your Privacy Rights

As a visitor to our website from Germany, you have rights under the General Data Protection Regulation (GDPR) and German data protection law:

• Right of Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data, subject to legal retention obligations
• Right to Restrict Processing: You may request that we limit how we use your information
• Right to Data Portability: You may request your data in a structured, commonly used format
• Right to Object: You may object to certain types of processing, including direct marketing
• Right to Lodge a Complaint: You may file a complaint with the relevant data protection authority in Germany

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days in accordance with GDPR requirements.

Security Measures

BuildSight Diagnostics implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure transmission protocols (HTTPS) for data in transit
• Restricted access to personal data within our organization
• Regular security assessments and updates
• Secure storage of contact and inquiry information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or sensitive information you provide.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by BuildSight Diagnostics. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a minor, please contact us immediately.

International Data Transfers

BuildSight Diagnostics is based in Berlin, Germany. Your personal data is processed and stored in accordance with German and European data protection laws. If you access our website from outside Germany, your information will be transferred to and processed in Germany. By using our website, you consent to this transfer.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Berlin or your state.

Policy Updates

BuildSight Diagnostics may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date below. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: January 2026